CHOOSE MEDIATION  |  NOT LITIGATION

Chartered Mediator | Canada's highest designation for practicing Mediators

Chartered & Accredited Mediator


Chartered Mediator: Ilana provides closed or open, and child-inclusive Mediations



"Finding common ground | One conversation at a time"


Closed, Open and Child—Inclusive Mediation

Family mediation is a confidential and voluntary process in which a neutral mediator assists parents in reaching child-focused agreements following separation or divorce. Mediation may address issues such as decision-making responsibility, parenting time, special expenses, and post-separation parenting arrangements.

Ilana J. Miller is a Chartered and Accredited Mediator, Certified Arbitrator, Parenting Coordinator, and section 30 Forensic Evaluator, with over twenty years of experience in family law dispute resolution. She holds graduate degrees in child and family psychology and a Master of Laws (LL.M.) in Family Law and Dispute Resolution from Osgoode Hall Law School.

The Mediation Process

Mediation is designed to:

  • clarify misunderstandings,

  • identify underlying interests and concerns,

  • explore areas of agreement,

  • and support parties in developing solutions they can rely on over time.

Ilana works with parents who are newly separated, separating, or seeking to restructure existing arrangements. The process is most effective where parties are able to participate voluntarily, communicate with a basic level of goodwill, and engage in problem-solving focused on their children’s needs.

Role of the Mediator

As mediator, Ilana facilitates discussion, helps structure decision-making, and supports parents in developing agreements that are durable, child-centred, and tailored to the family’s circumstances, including the children’s age, stage, and developmental needs.

Prior to finalization, parties are encouraged to have any proposed agreement reviewed by independent legal counsel before execution.

A Principled Alternative to Litigation

Mediation offers families a structured, respectful alternative to adversarial court processes, with an emphasis on collaboration, proportionality, and long-term stability.

Ilana proudly serves families across the Greater Toronto Area, Ontario, and beyond, with professional designations that permit practice across Ontario and, where appropriate, nationally.

For further information on mediation standards and professional accreditation, please visit:



"An ounce of mediation is worth a pound of arbitration and a ton of litigation.” [Joseph Grynbaum]




“Don’t Raise Your Voice, Improve Your Argument.”

— Archbishop Desmond Tutu

This practice is rooted in the tradition of respectful dialogue — inspired by the land of my birth, South Africa.

About Mediation

Mediation may proceed through joint (plenary) sessions, shuttle caucusing, or a combination of both, depending on the needs of the matter. Throughout the process, Ilana Miller assists parents in identifying issues, bridging differences, and developing practical arrangements within a child-focused framework.

At the conclusion of mediation, the parties and their respective counsel are provided with a Memorandum of Understanding setting out agreed-upon protocols, including decision-making responsibility and parenting time arrangements. This document is intended to support legal review and, where appropriate, formalization.

Mediation Approach

Ilana employs a deliberate and responsive combination of facilitative, transformative, and evaluative approaches, tailored to the circumstances of each case. Process selection is informed by the complexity of the issues, the level of conflict, and the parties’ capacity to engage constructively.

Attention is given to both the practical and emotional dimensions of family conflict, while maintaining clear structure and boundaries. The objective is a mediation process that is focused, proportionate, and adaptive—supporting resolution while preserving dignity and, where possible, functional co-parenting relationships.